How important is a mission statement when it comes to establishing or changing a company's culture? I answered by saying that it is extremely important. So important, in fact, that I want to elaborate on the reasons why
Saturday night, as I was surfing through channels after a long day, I landed on the 2014 Rock & Roll Hall of Fame Induction Ceremony. The music was amazing and the trip down memory lane moving. What was unexpected, however, was the life-defining leadership moment that Bruce Springsteen stepped up and in to.
Those of you who know my work know that I am passionate about helping leaders change minds and deal with change in their own organizations. Change is not easy.
Initiating a tough conversation on a controversial topic is arguably a most difficult and draining responsibility. Most people, leaders and teammates alike, dread these discussions so they take the easy way out. They instead, as Rose Fass so graphically writes in her book, “hold a meaningless Chocolate Conversation.”